James has extensive global Sales & Marketing experience. Prior to joining Thomas Cook Money, he was the Global Loyalty Director at American Express where he was part of a team responsible for Membership Rewards. He has worked in the Retail, Entertainment, Travel and Financial Services sectors and has held various positions in both Large Fortune 100 businesses, as well as in start-ups. James is a thought leader, market agitator and the biggest ideas factory you’ll ever meet. A master-class in building multi-million pound propositions and growing teams of empowered and engaged people.